Privacy Policy

Last Updated: August 05, 2025

1. Introduction

At BrightBooks Accounting Solutions ("BrightBooks," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Fill out forms on our website
Subscribe to our newsletter
Request information about our services
Engage our accounting services
Contact us via email, phone, or social media

The personal information we collect may include:

Name, email address, phone number
Business information (company name, role, industry)
Financial information necessary to provide accounting services
Any other information you choose to provide

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process transactions and send related information
Respond to comments, questions, and requests
Send you technical notices, updates, and administrative messages
Communicate with you about products, services, offers, and events
Provide customer support
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We may share your personal information in the following situations:

Service Providers: With third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
Professional Advisors: With professional advisors, such as lawyers, auditors, and insurers, where necessary in the course of the professional services they provide to us.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: In any other circumstances where we have your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information
The right to request the deletion of your personal information
The right to withdraw consent at any time where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. For more information about the cookies we use, please see our Cookie Policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

BrightBooks Accounting Solutions
1349 King Street W
Toronto, ON M6K 1G6
Canada
Email: [email protected]
Phone: +1 (412) 917-1523